It seems like every day we hear another story of password breaches and warnings to create unique passwords for every account to keep your information secure. But our brains have their limits, and memorizing unique passwords like hfs;d6i5f or 43@gjd7 for each of your 17 billion accounts is enough to make you bury your head [...]
5 Survival Skills for the Lone Wolf Community Manager
Are you the only Community Manager or social media practitioner in your company? Allow me to shake your virtual hand. It can be a tough gig. Here are a few tips for “lone wolf” community managers to help make things, well, more manageable. Set up your command center. Think of yourself as the social media [...]
Favorite Tools: Instapaper
If you’re anything like me (and isn’t everyone like me? I think so…) you come across dozens of interesting articles every day that you want to read but don’t have time to read right now. For a long time I would bookmark those articles in my browser favorites. Not the most efficient solution, as they [...]
Facebook Timeline for Brands: A Win for Marketing, A Loss for Community
I’ve been running a vibrant, engaged Facebook brand page for several years. While many community managers consider Facebook to be a marketing tool above all else, I have long argued that our brand’s page is a true community. Fans regularly post to the wall, engaging with each other and the brand itself. Posts were not [...]








